Payment Policy (Effective from January 2, 2025)

Introduction

 
At Natriskreenstar, we strive to offer a seamless and secure payment experience for all our customers. This Payment Policy outlines the methods of payment we accept, the security measures we employ, and the process for resolving any payment-related issues. By using our services and making a purchase on our website, you agree to adhere to the terms and conditions outlined in this policy.
 
Accepted Payment Methods
 
Natriskreenstar offers a variety of payment options to ensure that you can conveniently complete your transactions. The available payment methods include:
 
Credit and Debit Cards:
 
We accept major credit and debit cards, including:
Visa
MasterCard
American Express
Discover
All credit card transactions are processed securely using encryption protocols to protect your sensitive information.
PayPal:
 
For your convenience, we also accept PayPal, a trusted and secure online payment gateway. With PayPal, you can pay using your PayPal balance or linked credit and debit cards.
Bank Transfers:
 
In certain circumstances, we may accept bank transfers as a form of payment. Please contact our customer service team for more information about making a payment via bank transfer.
Other Payment Methods:
 
Occasionally, we may offer other payment methods, such as gift cards or installment payment options. Please refer to our website for the most up-to-date list of payment options available at checkout.
Currency
 
All prices listed on our website are in U.S. Dollars (USD).
If you are making a purchase from outside the United States, you may be subject to additional conversion fees by your payment provider or bank. These fees are outside of our control.
Payment Security
 
Your security is our top priority. We take multiple steps to ensure that your payment information is handled securely:
 
SSL Encryption:
 
All transactions on our website are processed using SSL (Secure Sockets Layer) encryption, which protects your payment information as it is transmitted over the internet.
PCI DSS Compliance:
 
Natriskreenstar follows the Payment Card Industry Data Security Standard (PCI DSS), which is a set of security standards designed to ensure that all companies that process, store, or transmit credit card information maintain a secure environment.
Third-Party Payment Processors:
 
We use third-party payment processors, such as PayPal and Stripe, to handle your transactions. These processors follow the highest security standards to protect your payment data.
Fraud Prevention:
 
We take extra precautions to prevent fraudulent transactions by using advanced fraud detection systems. If we suspect any suspicious activity, we may contact you to verify your payment information before processing your order.
Billing Information
 
Accurate Billing Details:
 
When placing an order, you must provide accurate and complete billing information, including your full name, billing address, and payment method details.
If the billing information you provide does not match the information on file with your payment provider, we may cancel or delay your order until the issue is resolved.
Order Review:
 
After placing an order, you will receive an email confirming your payment. This email will include details about your order, including the total amount charged, billing address, and shipping address.
You should review this information carefully to ensure that everything is correct. If you notice any discrepancies, please contact us immediately.
Payment Confirmation
 
Order Confirmation:
Once your payment has been successfully processed, you will receive an order confirmation email, confirming the details of your purchase, including the items ordered, shipping information, and payment status.
Payment Failure:
If your payment fails for any reason, we will notify you by email or phone. You may need to update your payment details or choose an alternative payment method.
If payment cannot be successfully processed within a reasonable time frame, your order may be canceled.
Taxes and Fees
 
Sales Tax:
Depending on the state or region to which your order is shipped, sales tax may be applied to your order. The sales tax will be calculated at checkout and included in your order total.
Other Fees:
In some cases, additional fees may apply to your order, such as shipping or handling charges. These fees will be clearly indicated during checkout before you finalize your purchase.
Refunds and Adjustments
 
Refunds:
 
If you return an item, a refund will be issued to the original payment method. Please refer to our Refund and Returns Policy for more details about our return process.
Refunds may take 7-10 business days to be processed, depending on your payment method.
Payment Disputes:
 
If you dispute a charge on your account, please contact us immediately. We will work with you to resolve the issue. If the dispute is resolved in your favor, we will issue a refund or credit to your account as appropriate.
Payment Issues and Fraud Prevention
 
Address Verification:
 
In order to prevent fraud, we may perform address verification during the payment process. If the information provided does not match the billing details associated with your payment method, your order may be delayed or canceled.
Fraudulent Transactions:
 
Natriskreenstar takes all necessary steps to prevent fraud. If a fraudulent transaction is detected, we may cancel your order, and you may be reported to the relevant authorities.
Account Lockouts:
 
If there are multiple unsuccessful payment attempts or suspicious activity detected on your account, your account may be temporarily locked for security reasons. Please contact our customer service team to regain access to your account.
Changes to Payment Policy
 
We reserve the right to modify or update this Payment Policy at any time. Any changes will be reflected on this page, and the “Effective Date” will be updated accordingly. Please review this policy periodically to stay informed of any updates or changes.
 
Contact Us
 
If you have any questions or concerns regarding our Payment Policy, please do not hesitate to contact us:
 
Street: 213 Chenault Ct, Dover, Delaware
Phone Number: (302) 672-7780
Email: info@natriscreenstar.net
Website: natriscreenstar.net